As a lot of you might have faced the server issues and wondered what went so wrong in last 24 hours, I will try give you a non-technical summary of the problem.
Initially, there was a fatal problem in one of the server's software that caused servers to go down (software kinda similar to BIOS on motherboard, to make an analogy)
Right now we've jerry-rigged a fix by disabling some network interfaces, but for proper fix we'll need to fully reconfigure the network routing and some routers to the point where we'll have to physically work on them, not some remote software shenanigans + re-configuration network interfaces. That is, the issue was with the hardware itself which could not be solved by remote commands and re-configurations. The fix will hold and the game is stable now.
Obviously the down time and issues were under our quality expectations which impacted the vast majority of the players. So there will be an appropriate compensation for the players on the EU server. Please be patient until Monday where we can reconvene, and we will then announce the compensation.
We sincerely apologise for the mess and appreciate your understanding and patience.
Lordofdroid (Regional Publicity Director)
Action stations!
해석하면
서버가 갑자기 셧다운 났으며, 약 1일동안 지속이 되었습니다. 셧다운 난 이유는서버내 소프트웨어가 작살나서 서버가 셧다운 났는데, 그 소프트웨어가 하필 메인보드에 있는 바이오스처럼 생긴 네트워크쪽에 있는 소프트웨어에서 작살나는 바람에 임시로 네트워크 인터페이스를 끄고, 고치기 위해 네트워크 라우팅, 라우터 지점등의 물리적, 소프트웨어적 재설정, 재작업이 진행했으며, 안정화가 되었습니다.
이번 서버 이슈로 인한 보상은 일단 직원들이 출근하는 월요일까지 기달려주시면 감사하겠습니다.
와우.... 1일동안 서버 셧다운이라니 ㄷㄷㄷㄷ