아미아미에서 배송받은 피규어가 도색불량이라 사진 첨부해서 문의메일을 보냈습니다.
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*** When replying, please reply directly to this email and quote any previ
ous responses. ***
Hi.
Thank you for mailing us.
We are sorry to hear about the issue with your item, this does seem like i
t could be a paint transfer issue, please note that paint transfers can of
ten be removed with a white plastic eraser, so please try to rub a little
on the mark and see if that helps to remove the color.
It that does not work then please check if any parts can be removed from t
he figure, for example the hair or head, and please provide us with a phot
o where we can see both the issue with the item and your order invoice or
shipping label in the same photo.
We apologize for the inconvenience.
Thank you for shopping at AmiAmi.
Kind Regards,
AmiAmi
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번역기 돌려보니 지우개로 그부분 지워 보라는거 같은데.. 안되면 다시 문의 달라는건가요? 일부러 개봉하지 않았는데..
(IP보기클릭)175.197.***.***
(IP보기클릭)112.152.***.***
아하~ 답변 감사합니다! | 17.05.19 12:36 | |
(IP보기클릭)180.224.***.***
(IP보기클릭)112.152.***.***
하얀 지우개로 해봤는데 안지워 지더라구요., ㅠㅠ | 17.05.19 16:04 | |